Healthcare Collections
Guaranteed Returns With Our Third-Party Collections!
It’s common to feel overwhelmed by the bad debt accumulating in your organization’s debit column. Let us ease that stress and burden. We’ll return dollars to your bottom line while fostering patient dignity and retention.
Our company began as Alliance Collection Agencies, and that experience is reflected in the strength and quality of the performance we guarantee our partners.
- Performance-guaranteed collections: increased recoveries on bad debt collection
- We treat your patients with dignity and respect and validate it in every communication
- Proven history of outperforming our competition
- Dedicated Client Services Department to provide quick resolution to your needs and requests
We’re so certain we can get you more than any competing agency at any price, we guarantee it.
Netback Performance Guarantee
Our GUARANTEE is simple: We will provide a greater “netback” than any competing agency at any price, or we will pay you the difference. Guaranteed. Period.
Why Choose Us for Your Third-Party Healthcare Collections?
Bad debt collection services are performed by our Alliance Collection Agencies division, which is licensed in all states and jurisdictions. Here are some of the benefits you gain with Alliance as your healthcare collections agency.
Increased Recoveries in Bad Debt Collections—Let Us Prove It!
Patient Dignity, Satisfaction & Retention
Today’s collection call is tomorrow’s patient. We recognize that and treat every person with the dignity and respect they deserve. It is one of our most fundamental principles.
- Enhanced patient experience validated by our Dignity Survey
- All collection calls recorded and available to our clients
- Customer Care Analytics powered by Callminer™
The Best People in the Business
Our outstanding Account Managers set us apart from the competition. They receive the most up-to-date training and education available. Our full-time training department provides a continuous education program centered on the FDCPA, FCRA, HIPAA, American Collectors Association Code of Ethics and Professional Collection Techniques, and all current Federal and State laws. We believe our people are the best, and that belief is supported by our unbeaten record in same facility, head-to-head alpha split competitions. Put us to the test and see!
Compliance Expertise for Your Peace of Mind
Our Compliance Department works with Employee Development to conduct regularly required training sessions with all Alliance employees on HIPAA compliance, as well as other regulatory compliance topics. We were the first agency in the region to provide our clients with complete and accurate PHI Suspected Breach Reporting and we have also been honored as a guest speaker for national audiences on the topic.
Your Revenue Cycle Optimization Partner, Not Just a Collections Vendor
We accept your challenges as our own and apply a “Can-Do” approach to helping you overcome them.
Here are a few benefits of having a revenue cycle optimization partner, not just a healthcare collections vendor:
- Custom solutions to your revenue cycle challenges
- Services available for every stage of the revenue cycle, including EBO services and MLOC
- Dedicated Client Services Department
- Fully customizable reporting
- Access to free consultation and training from our experts
Put More Dollars Back In Your Bottom Line
Please contact us for more information on our third-party collection services, to request a price quote, or to include us in your RFP. All inquiries are welcome. We look forward to speaking with you!
