by RSM | Jan 13, 2020 | Patient Experience
“Patient friendly billing” is an oxymoron for most patients. Despite industry-wide efforts, most billing practices are anything but patient friendly. This comes at a time when patients are the fastest-growing payer in healthcare services. The Centers for...
by Nicholas Sachs | Nov 12, 2019 | Patient Experience
Uncompensated care continues to grow, causing huge problems for providers. At the same time, struggling patients look to providers for relief from their financial burden. Every year, more patients fall into the dreaded gap—they don’t have the money on hand to pay...
by RSM | Oct 9, 2019 | Patient Experience
People with more debt are prone to higher levels of stress and anxiety. In this study, Dr. Gathergood of Nottingham University confirmed that high amounts of debt are associated with increased rates of stress and depression. Everyone responds to stress differently,...
by RSM | Jun 28, 2019 | Patient Experience
Self-pay balances, which include uninsured patients as well as the Patient Balance After Insurance (PBAI), are rising in direct connection to high deductible insurance plans, from 8% of total bill responsibility in the first quarter of 2012 to 12.2% in the first...