by RSM | Oct 20, 2020 | Patient Experience
The year 2020 has seen the healthcare industry forced to make changes on a scale unrivaled in recent memory. In many cases, the changes are in reality an exponentially increased utilization of already existing practices, such as more efficient digital communication,...
by RSM | Oct 1, 2020 | Patient Experience
Patient access is a term that is both very prevalent and not well defined. RevCycle’s perspective is that patient access is any avenue the patient uses to attain some aspect of their healthcare; be it appointment scheduling, bill estimates and financial options,...
by RSM | Aug 10, 2020 | Patient Experience
We’ve written often on this blog about the benefits of patient friendly billing, including prompt payments, reduced cost to collect, and greater patient satisfaction. But how can you measure these benefits? How can you properly attribute improved financial...
by RSM | May 21, 2020 | Patient Experience
As the effects of the COVID-19 pandemic continue to grip the country, the stakes have never been higher for the healthcare industry. The way providers address—or don’t address—healthcare costs with patients is critical. It’s not hard to understand why...
by RSM | Mar 31, 2020 | Patient Experience
Updated March 31, 2020 Like all of you, we here at RevCycle are deeply concerned about the gravity of the COVID-19 (coronavirus) pandemic. We all need to do our part in preventing the spread of the illness, and we thank you in advance for your continued vigilance in...
by RSM | Mar 16, 2020 | Patient Experience
As everyone in healthcare is aware of now, patients are the new payer. They are struggling not only to afford their medical bills, but to plan for or even understand them. Healthcare is increasingly consumeristic, yet the patient financial experience has not kept pace...
