by Nicholas Sachs | Jul 31, 2024 | Healthcare Staff Management
Change is a constant force in today’s business landscape. New technologies emerge at breakneck speed, customer expectations evolve, and market forces constantly shift. While some employees thrive on constant evolution, change can also be disruptive and...
by Nicholas Sachs | May 23, 2024 | Healthcare Staff Management, Patient Experience, Uncategorized
In the realm of healthcare, customer service takes on a whole new meaning. It’s not just about resolving billing issues or appointment scheduling; it’s about navigating sensitive situations, fostering trust, and providing a sense of comfort during a...
by Nicholas Sachs | May 31, 2022 | Healthcare Staff Management
The COVID 19 pandemic has exacerbated the effects of what was already a demanding industry to work, making staffing even more difficult. For example, 60 – 75% of clinicians report symptoms of exhaustion, depression, sleep disorders, and PTSD; while nurses are equally...
by RSM | Feb 16, 2021 | Healthcare Staff Management
The role of a manager is to support employees—and that includes supporting their mental health. As we move into the new normal following the COVID-19 pandemic, that will be especially true for healthcare staff management. Not only were healthcare staff on the front...
