by RSM | Oct 1, 2020 | Patient Experience
Patient access is a term that is both very prevalent and not well defined. RevCycle’s perspective is that patient access is any avenue the patient uses to attain some aspect of their healthcare; be it appointment scheduling, bill estimates and financial options,...
by RSM | Aug 27, 2020 | Revenue Cycle Optimization
Rising costs and increasing burdens on staff make revenue cycle management (RCM) outsourcing not just smart, but a growing necessity. But with razor-thin margins, there isn’t room in the budget for vendor partnerships that don’t generate ROI. That’s...
by RSM | Aug 10, 2020 | Patient Experience
We’ve written often on this blog about the benefits of patient friendly billing, including prompt payments, reduced cost to collect, and greater patient satisfaction. But how can you measure these benefits? How can you properly attribute improved financial...
by RSM | Jun 17, 2020 | Revenue Cycle Optimization
Electronic Health Records (EHR) system conversions affect all healthcare providers, from small practices to the largest hospitals. On average, hospitals must update their systems every 10 years in order to comply with evolving regulatory requirements, improve...
by RSM | May 21, 2020 | Patient Experience
As the effects of the COVID-19 pandemic continue to grip the country, the stakes have never been higher for the healthcare industry. The way providers address—or don’t address—healthcare costs with patients is critical. It’s not hard to understand why...