by Nicholas Sachs | Jul 6, 2021 | Patient Experience
Healthcare consumerism and patient responsibility have seen a coinciding rise over the last decade plus. The COVID-19 pandemic served to exacerbate the difficulties many patients face with their out-of-pocket balances. The following excerpt is from a recent Forbes...
by Nicholas Sachs | May 14, 2021 | Compliance
Regulation F and the CFPB commentary are over 900 pages of regulatory changes to everyday operational matters faced by the debt collection industry. Our team has spent months reviewing Regulation F for the purposes of implementing adjustments to our processes (you can...
by Nicholas Sachs | Apr 5, 2021 | Revenue Cycle Optimization
It has now been over a year since COVID-19 arrived in the U.S., wreaking havoc on healthcare’s already thin margins while creating new financial pressure. As early as March 2020, hospital revenue streams began taking a huge hit due to the cancellation of elective...
by Nicholas Sachs | Nov 12, 2019 | Patient Experience
Uncompensated care continues to grow, causing huge problems for providers. At the same time, struggling patients look to providers for relief from their financial burden. Every year, more patients fall into the dreaded gap—they don’t have the money on hand to pay...