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Credit Reporting Changes Should Prompt Revenue Cycle Optimization

Credit Reporting Changes Should Prompt Revenue Cycle Optimization

by Nicholas Sachs | Jun 27, 2024 | Revenue Cycle Optimization

By this point you’re certainly aware of the changes around the credit reporting of medical debt, which to recap are: Medical debts that have been satisfied will no longer appear on credit reports The amount of time before medical debt can be reported to the credit...
The Power of Words: How to Build Trust & Empathy In Healthcare

The Power of Words: How to Build Trust & Empathy In Healthcare

by Nicholas Sachs | May 23, 2024 | Healthcare Staff Management, Patient Experience, Uncategorized

In the realm of healthcare, customer service takes on a whole new meaning. It’s not just about resolving billing issues or appointment scheduling; it’s about navigating sensitive situations, fostering trust, and providing a sense of comfort during a...
The Human Side of Healthcare Debt Collection

The Human Side of Healthcare Debt Collection

by Nicholas Sachs | Apr 25, 2024 | Patient Experience, Revenue Cycle Optimization

Summary Healthcare debt is a growing concern in the United States, placing a significant burden on both patients and providers. While Artificial Intelligence (AI) is making waves in the debt collection industry, this paper argues that a human-centric approach focused...
Keeping Rural Healthcare Afloat: Midwestern Financial Struggles

Keeping Rural Healthcare Afloat: Midwestern Financial Struggles

by Nicholas Sachs | Mar 20, 2024 | Revenue Cycle Optimization

The idyllic landscapes and tight-knit communities of the Great Lakes region mask a growing concern – the financial struggles of rural healthcare. These facilities, often the sole source of medical care for miles around, face unique challenges in maintaining financial...
Beyond the Bottom Line: Dignity, Respect & Netback

Beyond the Bottom Line: Dignity, Respect & Netback

by Nicholas Sachs | Feb 21, 2024 | Revenue Cycle Optimization

Healthcare collections often carry a negative connotation, conjuring images of aggressive tactics and strained relationships. But what if it didn’t have to be that way? At RevCycle, we believe that dignity, respect, and patient understanding are not just ethical...
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